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Electricity

CIE EMERGENCY NUMBER (electricity) : 179

 

 

Electricity in the country is managed by Côte d’Ivoire Electricité (CIE).  The country uses the two-pin circuits and the voltage is 220-240v.

 

If you have appliances using the British type three prong plug, you can still use them in Abidjan, although you will need to bring plug adapters from your three-pins to their two-pins (Europlug type).

 

If you have appliances using the North American 2 or 3 prong plug, you must check the voltage allowance on the tag.  North American appliances run on 100 - 127V which are not compatible with the voltage here and can run the risk of starting a fire.  However, many appliances nowadays (including computers) are made with Dual Voltage capabilities. If the tag states that it is Dual Voltage (100-120/220-240v) then it will work with only a plug adapter.  Otherwise, you will need a voltage converter.

 

Electricity bills are paid every two months at any of the CIE offices, at any BIAO-CI Bank Branches, or using Mobile Money services.  

 

In order to subscribe for electricity as a first the following documents are needed:

  • A form of identification such as a passport or a national identity card.
  • A connection invoice that should be fully paid, normally by the landlord.
  • A conformity certificate for installation, which is issued by the Laboratory of Building and Public works and is obtained after filling in the CIE form.
  • A signed and certified lease agreement or a sales contract.

In cases where there is transfer from one user to another using the same meter, the following documents are required:

  • A form of identification such as a passport or a national identity card.
  • A signed and certified lease agreement or a sales contract.
  • A meter reading which should have been taken and agreed upon with the former tenant.
  • A copy of the landlord’s identity card.

 

Further information can be obtained from the CIE offices:

Address: 1 Avenue Christiani-Treichville

Tel: + 225 21 23 33 00

Email: info@cie.ci

24/7 customer service number: 179 

Website: www.cie.ci